At 988wan, protecting the personal information of our Pakistani players is a responsibility we take seriously. This Privacy Policy explains what data we collect, why we collect it, how we use it, who we share it with, and what rights you have over your information. Please read this document carefully before registering your 988wan account.
Six core commitments that define how 988wan handles your personal information every single day.
All data transmitted between your device and 988wan is protected by 256-bit SSL encryption at all times.
988wan never sells, rents, or trades your personal information to third-party marketing companies.
Your data is stored on secure, access-controlled servers with regular security audits and penetration testing.
988wan processes personal data only on a lawful basis, including contractual necessity, legal obligation, and consent.
We tell you exactly what data we collect and why. No hidden tracking, no undisclosed data sharing.
Access, correct, export, or delete your 988wan data at any time by contacting our support team.
This Privacy Policy ("Policy") is published by 988wan ("988wan", "we", "us", "our"), the operator of the online gaming platform accessible at https://988wan.pro. This Policy applies to all personal data collected, processed, stored, and shared in connection with your use of the 988wan platform, including account registration, deposits, withdrawals, gameplay, sports betting, customer support interactions, and any other service provided by 988wan.
By registering an account on 988wan or by continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data in accordance with the terms described herein. If you do not agree with any part of this Policy, you should not register an account or access the 988wan platform.
This Policy should be read alongside the 988wan Terms & Conditions, which govern your overall use of the platform and are incorporated into this Policy by reference.
988wan is the data controller responsible for the personal data collected and processed through this platform. As the data controller, 988wan determines the purposes for which personal data is used and the manner in which it is processed, in accordance with applicable data protection legislation and the requirements of its international gaming licence.
If you have any questions about how 988wan processes your personal data, or if you wish to exercise any of your data rights described in this Policy, you may contact our Data Protection team at the email address listed in Section 15 of this Policy.
988wan collects the following categories of personal data from registered players and platform visitors:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, gender | Account registration, KYC verification, age confirmation |
| Contact Data | Email address, mobile number, residential address | Account communications, support, transaction notifications |
| Financial Data | JazzCash/EasyPaisa wallet ID, bank account details, transaction history, PKR balances | Processing deposits and withdrawals, fraud prevention |
| Gaming Data | Game session history, bet amounts, win/loss records, bonus usage, wagering activity | Account management, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, session duration | Security monitoring, fraud detection, platform optimisation |
| Usage Data | Pages visited, features accessed, click patterns, time on platform | Improving user experience, analytics, personalisation |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Customer support, quality assurance, dispute records |
| Verification Documents | Copies of government-issued ID, proof of address, payment method evidence | KYC compliance, licence obligations, anti-money laundering checks |
988wan collects only the minimum personal data necessary to deliver its services and meet its legal and regulatory obligations. We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health information except where expressly required by applicable law or licence conditions.
988wan collects personal data through the following channels:
988wan uses the personal data it collects for the following purposes:
988wan processes your personal data on the following legal bases:
7.1 No Sale of Personal Data. 988wan does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Full stop.
7.2 Authorised Third-Party Service Providers. 988wan may share your personal data with carefully selected third-party service providers who assist us in delivering our platform and services. These include:
All third-party service providers engaged by 988wan are contractually required to process personal data only on 988wan's instructions, to maintain appropriate technical and organisational security measures, and to comply with applicable data protection legislation.
7.3 Regulatory and Legal Disclosure. 988wan may disclose your personal data to regulatory authorities, law enforcement agencies, or other government bodies where required to do so by law, court order, or the requirements of our international gaming licence. Such disclosures will be limited to the minimum data necessary to satisfy the relevant legal obligation.
7.4 Business Transfers. In the event that 988wan undergoes a merger, acquisition, or sale of substantially all of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any changes to the applicable privacy arrangements in advance.
8.1 What Are Cookies. Cookies are small text files placed on your device when you visit the 988wan platform. They allow the platform to recognise your device, remember your preferences, maintain your logged-in session, and collect analytical data about how you use the site.
8.2 Types of Cookies Used by 988wan. The 988wan platform uses the following categories of cookies:
8.3 Managing Cookies. You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse all cookies, accept only certain types of cookies, or delete cookies that have already been placed on your device. Please note that disabling strictly necessary cookies may impair the functionality of the 988wan platform.
988wan retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and our international gaming licence obligations. The following retention periods apply as a general guide:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 988wan's data disposal procedures.
988wan implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Whilst 988wan takes every reasonable precaution to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are encouraged to use a strong, unique password for your 988wan account and to enable two-factor authentication as an additional layer of protection.
As an internationally licensed gaming operator, 988wan may transfer your personal data to countries outside your country of residence, including to countries where the applicable data protection laws may differ from those in Pakistan. Such transfers may occur in connection with our use of cloud hosting infrastructure, third-party KYC verification partners, or other service providers operating in different jurisdictions.
Where personal data is transferred internationally, 988wan ensures that appropriate safeguards are in place to protect your data, including contractual data protection obligations imposed on all recipient parties. 988wan will not transfer your personal data to a jurisdiction that does not provide an adequate level of data protection without first implementing appropriate protective measures.
Subject to applicable data protection legislation and certain legal limitations, you have the following rights in relation to your personal data held by 988wan. To exercise any of these rights, please contact our Data Protection team using the details in Section 15.
These rights are available to all registered 988wan players. Contact our support team to exercise any of them.
You have the right to request a copy of all personal data that 988wan holds about you, along with information about how it is being used and with whom it has been shared.
You have the right to request that 988wan corrects any inaccurate or incomplete personal data held about you. You may update certain information directly from your account settings.
You may request that 988wan deletes your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
You may request that 988wan restricts the processing of your personal data in certain circumstances, for example whilst the accuracy of the data is being contested.
Where processing is based on your consent or a contract, you may request that 988wan provides your personal data in a structured, commonly used, machine-readable format.
You have the right to object to 988wan's processing of your personal data for direct marketing purposes at any time, with immediate effect and without providing a reason.
The 988wan platform is strictly intended for adults aged 21 years and over. 988wan does not knowingly collect personal data from any individual under the age of 21. If you are under 21 years of age, you are not permitted to register an account or use any service on the 988wan platform.
If 988wan becomes aware that personal data has been collected from a person under the age of 21, that data will be deleted immediately and the associated account will be closed. If you believe that a minor has registered on the 988wan platform, please contact our support team immediately at the email address provided in Section 15.
988wan employs age verification procedures as part of the account registration and KYC process to prevent underage access. Parents and guardians are encouraged to use appropriate parental control software to prevent minors from accessing online gaming platforms.
988wan reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, our business operations, or the services we provide. When material changes are made to this Policy, 988wan will notify registered players via email or in-platform notification prior to the changes taking effect.
The effective date at the top of this Policy will be updated to reflect the date of the most recent revision. Your continued use of the 988wan platform following the publication of any updates constitutes your acceptance of the revised Privacy Policy. We therefore encourage you to review this Policy periodically to stay informed about how 988wan is protecting your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 988wan processes your personal data, please contact our Data Protection team. We aim to respond to all data-related enquiries within five (5) business days.
Data Protection Enquiries: [email protected]
Our Pakistan-based customer support team is available 24 hours a day, 7 days a week, in both English and Urdu. When submitting a data rights request, please include your full name, registered email address, and a clear description of your request so that we can process it efficiently.
For additional information about your rights as a player, including responsible gaming tools and self-exclusion options, please visit our Responsible Gaming page or review our Terms & Conditions.
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